Hybris Sales UX API

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Quote Management FIXED

POST (TMF-648)

For PR Market

The Quote API is one of the Pre-Ordering Management APIs. The customer Quote API provides a standardized mechanism for placing a customer quote with all the necessary quote parameters.

Functionality Scope

1.Only new customer flow is in scope for installation and technician visit.

2.Telephone (Fixed), Video (TV) and Internet products are in scope.

3.For Telephone only 1Telephone product is in scope.

4.Order can consist of 1P (single product), 2P (two products) and 3P (triple play) in pre-configured set from Hybris, Add on item will be available for internet and Video(TV).

5.If the customer selects an Internet and TV plan in build your own package, telephony is automatically included, and it becomes a 3P Plan.

6.Following are the Products combination in the Scope

Packages	FTTH	COAX
1P Telephone	Y	Y
1P Video/TV	N	Y
1P Internet	Y	Y
2P TV + Internet	Y	Y
2P TV + Phone	N	Y
2P Internet +Phone	Y	Y
3P TV + Phone + Internet	Y	Y

Key Considerations

No existing customer with order at the location before placing the order, Mulesoft will return error from SLBOS webservices.
Hybris must follow the business rule in selecting the package and applicable addons in the request sent to the Mulesoft layer, there is no validation of the business rule in mulesoft and will act as pass through and provide any error response from SLBOS api in case the execution failed.
Once the order is submitted from Mulesoft, CSR guy needs to do manual sales signoff, equipment details update.
In Video/TV Services, Addon will be applicable as per package tier mentioned in catalogue, Premium package can have premium addons, U-pick packages can have u-pick and premium addon, ultimate package can have ultimate and premium addOn.
For Installation use cases, use values of Campaign and Reason Code from the table mentioned in this page.
Installation charges code will be decided by Hybris/CSR based on customer Credit check and user selection. This should be sent with each request as an AddOnProduct for TechnicianVisit and Self install.eg: 0MINS.
CallType Product code must be sent with any services with Telephone product.
Bill Preference code (paper bill) must be send with each request as an AddOnProducts from Hybris as mandatory addOn.
Only one Smart Protect AddOn can be added to product Order.
Any Extra STB must be sent along with its installation charge code as an AddOn.
Installation charge Code for the additional STB will depend on TV tier customer have in package.
Additional Offer product if applicable must be send as an AddOnProduct, For eg: in 3P package nDVR (Cloud DVR) service product code will be send as an AddOnProduct if the TV Box type is Hub TV
Success Response will contain temporary Order ID along with the temporary accountId of the customer.
Any Error during execution of underlying BSS Webservice will be passes to Client in Error schema defined in the RAML.
There is no validation in Mulesoft for the values. Validation errors from CSG will be captured in the response.
Use Campaign and Reason code from the Table mentioned for self install and Technician visit. Based on that CSG will provide jobType in the response
Warnings from BSS are captured in the description field.
Once Order is signed off, no changes(reschedule) are possible.
Use billingAccount id from the response of create billingAccount in productOrder request(if billing account created before quote API call) else from quote API response.
Always use next day in requestedQuoteCompletionDate for /quote API call

SelfInstall:

Temporary Order id, jobType, conversation id(headers), telephone number(TelephoneNumberId) and billingaccount id from the quote API response(if BillingAccount is not created else use it from create billing account response) should be used in /productOrder call.

2. In case of selfinstall, Call quote (requestedQuoteCompletionDate) with next day

In response, description field will show the warning message "JOB_UNSCHED_ALRT,JBE74A-ENTER OVERRIDE TO UNSCHEDULE JOB,ADP10E-NO DATES AVAILABLE FOR THIS JOB" to create Order(POST /productOrder) with Unscheduled Job(date)

TechnicianVisit:

Temporary Order id, jobType and conversation id(headers), from the quote API response should be used in /searchTimeSlot call.
Temporary Order id, jobType, conversation id(headers), telephone number(TelephoneNumberId) and billingaccount id(if BillingAccount is not created else use it from create billing account response) from the quote API response should be used in /productOrder call.
In case of Slots not available Errors, description in Quote API response contains Warnings/Error message from BSS(also in /searchTimeSlot response) and based on that, Call Product Order API with Unscheduled Job, ie date="4444-12-31T00:00:00.000Z". In case of any outages, BSS allows order creation in the system despite the outage. In both cases, CSR can manually update the ORDER with the required job later and notify the customer about the technician visit through email.
BSS will block the slot for 4 mins after the searchTimeSlot call, Once it is over, CSG will release the timeslot and it can be Utilized for another customer. If all slots are booked, then customer will get error like "2099 | JOB_TYP_TIME_ALRT-J4U22A-ENTERED DT/TM UNAVAIL"

BaseUriParameter

Name	Type	M/O	Description
businessId	string	M	Business unit identifier. For LCPR it is ‘PR’

Headers

Security Headers client ID and client secret are mandatory to pass under Headers to access API.

Name	Type	M/O	Description
correlationId	string	CM	Identifier that correlates HTTP request between a client and server. Any identification model (UUDI, checksum, etc.) can be used, as long as it is a unique value to differentiate a transaction. Conditional mandatory field which will be used in logging. Example: f058ebd6-02f7-4d3f-942e-904344e8cde5
lob	string	M	This is line of business. Value: “FIXED”
channelId	String	M*	Expected Value = ECOM M* = Significance in CSG
targetSystem	String	M*	Expected Value = csg

Request Body for PR SelfInstall

Note:

Expected values are given below

Self Install

Campaign	Job Reason	Job Type	Description Job	Install Charge	Description	Charge	Technology
SIN	SF	SC	SELF SERV CONNECT	0MSIN	Current Code	0.00	Coax
SIN	SF	SC	SELF SERV CONNECT	0MRIS	Same Day(Not in scope)	9.99	Coax
SIN	SF	SC	SELF SERV CONNECT	0MRIN	Next Day(Not in scope)	4.99	Coax
SIN	SF	CS	FIB-SELF CONNECT	0MSIN	Current Code	0.00	Fiber
SIN	SF	CS	FIB-SELF CONNECT	0MRIS	Same Day(Not in scope)	9.99	Fiber
SIN	SF	CS	FIB-SELF CONNECT	0MRIN	Next Day(Not in scope)	4.99	Fiber
SIN	SF	SS	SELF SERV RESTART	0MSIN	Current Code	0.00	Coax
SIN	SF	SS	SELF SERV RESTART	0MRIS	Same Day(Not in scope)	9.99	Coax
SIN	SF	SS	SELF SERV RESTART	0MRIN	Next Day(Not in scope)	4.99	Coax
SIN	SF	SF	FIB-SELF RESTART	0MSIN	Current Code	0.00	Fiber
SIN	SF	SF	FIB-SELF RESTART	0MRIS	Same Day(Not in scope)	9.99	Fiber
SIN	SF	SF	FIB-SELF RESTART	0MRIN	Next Day(Not in scope)	4.99	Fiber
SIN	SF	US	SELF SERV UPGRADE	0MSIN	Current Code	0.00	Coax
SIN	SF	US	SELF SERV UPGRADE	0MRIS	Same Day(Not in scope)	9.99	Coax
SIN	SF	US	SELF SERV UPGRADE	0MRIN	Next Day(Not in scope)	4.99	Coax
SIN	SF	SU	FIB-SELF UPGRADE	0MSIN	Current Code	0.00	Fiber
SIN	SF	SU	FIB-SELF UPGRADE	0MRIS	Same Day(Not in scope)	9.99	Fiber
SIN	SF	SU	FIB-SELF UPGRADE	0MRIN	Next Day(Not in scope)	4.99	Fiber

For SelfInstall need to pass "InstallationType" = "SelfInstall"
requestedQuoteCompletionDate should be the next day.

note Subresource in Request

Name	Type	M/O	Description
OrderReasonCode	String	Y	SF is default value for self install.E1 for TechnicianVisit. Example: { "text": "SF", "@type": "OrderReasonCode" }
CampaignCode	String	Y	SIN is default value for self install.ECO for TechnicianVisit. Example: { "text": "SIN", "@type": "CampaignCode" }
addressNo	String	Y	Location id { "text": "00917000000484", "@type": "addressNo" }
InstallationType	String	Y	Based on installation type , order will be processed. possible values are "SelfInstall" / "TechnicianVisit"{ "text": "SelfInstall", "@type": "InstallationType" }

note Subresource in response

Name	Type	M/O	Description
OrderReasonCode	String	Y	SF is default value for self install. E1 for TechnicianVisit. Example: { "text": "SF", "@type": "OrderReasonCode" }
CampaignCode	String	Y	SIN is default value for self install, ECO for TechnicianVisit. Example: { "text": "SIN", "@type": "CampaignCode" }
JobType	String	Y	JobType. Refer table for possible values of SelfInstall and TechnicianVisit. Example: { "text": "SF", "@type": "JobType" }
addressNo	String	Y	Location id { "text": "00917000000484", "@type": "addressNo" }
InstallationType	String	Y	possible values are SelfInstall/TechnicianVisit{ "text": "SelfInstall", "@type": "InstallationType" }
TelephoneNumberId	String	Y	Telephone number generated from BSS { "text": "9395455802", "@type": "TelephoneNumberId" }
JobId	String	Y	{ "text": "00000000000054710001", "@type": "JobId" }
Technician	String	Y	Technician id { "text": "0701", "@type": "Technician" }
JobNumber	String	Y	{ "text": "00000", "@type": "JobNumber" }

Possible JobType Values

CTD 32 Values(2Digit)	Description
AO	A/O UPGRADE
AU	AUDIT
BD	NW/BURY/DROP
BN	B2B SELF CONNECT
BR	B2B SELF RESTART
BT	BUCKET TRUCK
BU	B2B SELF UPGRADE
CP	CONSTRUCTN/PREWIRE
CS	FIB-SELF CONNECT
DH	HSD DOWNGRADE
DN	DOWNGRADE
EP	EQUIPMENT PICKUP
FC	FIBER SERVICE CHG
FM	FIBER MIGRATION
FN	FTTH INSTALL
FS	FIBER RESTART
GA	GUINDOLA
HC	HSD RECONNECT
HN	HSD NEW CONNECT
HR	HSD RESTART
IT	INST TROUBLE CALL
KC	COMM-RECONNECT
KN	COMM-NEW CONNECT
KR	COMM-RESTART
KS	BSB F-SELF RESTART
KU	COMM-UPG
MN	INTER ESCALATION
MR	MAINTENANCE\REPAIR
NC	NEW CONNECT
NK	BSB F-SELF CONNECT
NP	NONPAY
OL	FAT NO OPT LIGHT
PS	PEND CONSTRUCTION
RC	RECOONECTS
RP	REPLACE DROP
RS	RESTART SERVICE
RT	RETRENCH\TRENCH
SC	SELF SERV CONNECT
SF	FIB-SELF RESTART
SH	SIDEGRADE
SP	CERTIFIED NODE
SR	SYSTEM REPLACEMENT
SS	SELF SERV RESTART
SU	FIB-SELF UPGRADE
TA	TROUBLE CALL
TB	BS-TROUBLE CALL
TE	TAP&EQUIP DISCO
TF	FTTH TROUBLE CALL
TN	TELE NEW CONNECT
TP	TP DISCO
TR	TELE RESTART
UH	HSD UPGARDE
UK	B2B F-SELFUPGRADE
UP	UPGRADE
US	SELF SERV UPGRADE
UT	TELE UPGRADE
VD	VOLUNTARY DISCO
VS	VERIFY SERVICE
VT	TRANSFER

Request for SelfInstall

{
    "category": "RES",
    "instantSyncQuote": true,
    "requestedQuoteCompletionDate": "2023-01-11T12:45:12.028-04:00",
    "quoteItem": [
        {
            "id": "F7B3I",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "RV3BC",
                "isBundle": true,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "CV"
                    }
                ]
            },
            "@type": "Package"
        },
        {
            "id": "F7B3I",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "FJ43X",
                "isBundle": true,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "HS"
                    }
                ]
            },
            "@type": "Package"
        },
        {
            "id": "F7B3I",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "FW4US",
                "isBundle": true,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "TD"
                    }
                ]
            },
            "@type": "Package"
        },
        {
            "id": "F7B3I",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "FFIPT",
                "isBundle": true,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "CV"
                    }
                ]
            },
            "@type": "Package"
        },
        {
            "id": "F7B3I",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "FFONT",
                "isBundle": true,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "HS"
                    }
                ]
            },
            "@type": "Package"
        },
        {
            "id": "F7B3I",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "ZY101",
                "isBundle": true,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "HS"
                    }
                ]
            },
            "@type": "Package"
        },
        {
            "id": "RZ020",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "RZ020",
                "isBundle": false
            },
            "@type": "AddOnProduct"
        },
        {
            "id": "FRRUS",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "FRRUS",
                "isBundle": false,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "TD"
                    }
                ]
            },
            "@type": "CallTypeProduct"
        },
        {
            "id": "ZMPBI",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "ZMPBI",
                "isBundle": false,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "NU"
                    }
                ]
            },
            "@type": "AddOnProduct"
        },
        {
            "id": "0MSIN",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "0MSIN",
                "isBundle": false,
                "@type": "Product",
                 "productCharacteristic": [{
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "NU"
                    }
                ]
            },
            "@type": "AddOnProduct"
        }
    ],
    "note": [
        {
            "text": "SF",
            "@type": "OrderReasonCode"
        },
        {
            "text": "SIN",
            "@type": "CampaignCode"
        },
        {
            "text": "00918424400185",
            "@type": "addressNo"
        },
        {
            "text": "SelfInstall",
            "@type": "InstallationType"
        }
    ],
    "relatedParty": [
        {
            "role": "Buyer Contact",
            "id": "1901506139847",
            "@referredType": "Customer"
        },
        {
            "role": "Sales Representative",
            "id": "54321",
            "@referredType": "SalesRepresentative"
        }
    ],
    "@type": "Quote"
}

Response Body for PR SelfInstall

Response Headers:

"x-conversation-id" : "QAHA017633E52B68CF0000"

{
    "id": "0000000000000771",
    "expectedQuoteCompletionDate": "2023-01-10T08:00:00.000-04:00",
    "requestedQuoteCompletionDate": "2023-01-11T12:45:12.028-04:00",
    "description": "JOB_UNSCHED_ALRT,JBE74A-ENTER OVERRIDE TO UNSCHEDULE JOB,ADP10E-NO DATES AVAILABLE FOR THIS JOB",
    "billingAccount": [
        {
            "id": "#190150613984701",
            "@type": "BillingAccount"
        }
    ],
    "relatedParty": [
        {
            "name": "DEV TESTING001",
            "id": "1901506139847",
            "@referredType": "Customer"
        },
        {
            "name": "",
            "id": "54321",
            "@referredType": "SalesRepresentative"
        }
    ],
    "quoteItem": [
        {
            "id": "F7B3I",
            "@type": "Package",
            "action": "add",
            "quantity": 1,
            "product": {
                "id": "F7B3I",
                "description": "F3P-Bi-30-Us",
                "@type": "product"
            },
            "quoteItemPrice": [
                {
                    "description": "F3P-Bi-30-Us",
                    "price": {
                        "dutyFreeAmount": {
                            "unit": "USD",
                            "value": 62.99
                        }
                    }
                }
            ]
        },
        {
            "id": "F7B3I",
            "@type": "Package",
            "action": "add",
            "quantity": 1,
            "product": {
                "id": "FFIPT",
                "description": "Iptv1",
                "@type": "product"
            },
            "quoteItemPrice": [
                {
                    "description": "Iptv1",
                    "price": {
                        "dutyFreeAmount": {
                            "unit": "USD",
                            "value": 2.00
                        }
                    }
                }
            ]
        },
        {
            "id": "F7B3I",
            "@type": "Package",
            "action": "add",
            "quantity": 1,
            "product": {
                "id": "FFONT",
                "description": "Ont",
                "@type": "product"
            },
            "quoteItemPrice": [
                {
                    "description": "Ont",
                    "price": {
                        "dutyFreeAmount": {
                            "unit": "USD",
                            "value": 0.00
                        }
                    }
                }
            ]
        },
        {
            "id": "F7B3I",
            "@type": "Package",
            "action": "add",
            "quantity": 1,
            "product": {
                "id": "FJ43X",
                "description": "40/40 Mb",
                "@type": "product"
            },
            "quoteItemPrice": [
                {
                    "description": "40/40 Mb",
                    "price": {
                        "dutyFreeAmount": {
                            "unit": "USD",
                            "value": 35.99
                        }
                    }
                }
            ]
        },
        {
            "id": "F7B3I",
            "@type": "Package",
            "action": "add",
            "quantity": 1,
            "product": {
                "id": "FW4US",
                "description": "F Pr/Us Voip",
                "@type": "product"
            },
            "quoteItemPrice": [
                {
                    "description": "F Pr/Us Voip",
                    "price": {
                        "dutyFreeAmount": {
                            "unit": "USD",
                            "value": 10.00
                        }
                    }
                }
            ]
        },
        {
            "id": "F7B3I",
            "@type": "Package",
            "action": "add",
            "quantity": 1,
            "product": {
                "id": "RV3BC",
                "description": "Broadcast Sv",
                "@type": "product"
            },
            "quoteItemPrice": [
                {
                    "description": "Broadcast Sv",
                    "price": {
                        "dutyFreeAmount": {
                            "unit": "USD",
                            "value": 15.00
                        }
                    }
                }
            ]
        },
        {
            "id": "F7B3I",
            "@type": "Package",
            "action": "add",
            "quantity": 1,
            "product": {
                "id": "ZY101",
                "description": "Res Data A/O",
                "@type": "product"
            },
            "quoteItemPrice": [
                {
                    "description": "Res Data A/O",
                    "price": {
                        "dutyFreeAmount": {
                            "unit": "USD",
                            "value": 0.00
                        }
                    }
                }
            ]
        },
        {
            "id": "FRRUS",
            "@type": "CallTypeProduct",
            "action": "add",
            "quantity": 1,
            "product": {
                "id": "FRRUS",
                "description": "Callplanprus",
                "@type": "product"
            },
            "quoteItemPrice": [
                {
                    "description": "Callplanprus",
                    "price": {
                        "dutyFreeAmount": {
                            "unit": "USD",
                            "value": 0.00
                        }
                    }
                }
            ]
        },
        {
            "id": "RZ020",
            "@type": "AddOnProduct",
            "action": "add",
            "quantity": 1,
            "product": {
                "id": "RZ020",
                "description": "Ndvr 20Hrs",
                "@type": "product"
            },
            "quoteItemPrice": [
                {
                    "description": "Ndvr 20Hrs",
                    "price": {
                        "dutyFreeAmount": {
                            "unit": "USD",
                            "value": 0.00
                        }
                    }
                }
            ]
        },
        {
            "id": "ZMPBI",
            "@type": "AddOnProduct",
            "action": "add",
            "quantity": 1,
            "product": {
                "id": "ZMPBI",
                "description": "Paper Billin",
                "@type": "product"
            },
            "quoteItemPrice": [
                {
                    "description": "Paper Billin",
                    "price": {
                        "dutyFreeAmount": {
                            "unit": "USD",
                            "value": 3.00
                        }
                    }
                }
            ]
        },
        {
            "id": "0MSIN",
            "@type": "AddOnProduct",
            "action": "add",
            "quantity": 1,
            "product": {
                "id": "0MSIN",
                "description": "Self-Ins Nrc",
                "@type": "product"
            },
            "quoteItemPrice": [
                {
                    "description": "Self-Ins Nrc",
                    "price": {
                        "dutyFreeAmount": {
                            "unit": "USD",
                            "value": 0.00
                        }
                    }
                }
            ]
        }
    ],
    "quoteTotalPrice": [
        {
            "name": "PreviousBalance",
            "extendedPrice": {
                "taxIncludedAmount": {
                    "unit": "USD",
                    "value": 0.00
                }
            }
        },
        {
            "name": "Balance",
            "extendedPrice": {
                "taxIncludedAmount": {
                    "unit": "USD",
                    "value": 71.22
                },
                "taxItem": [
                    {
                        "taxAmount": {
                            "unit": "USD",
                            "value": 5.23
                        },
                        "taxCategory": "TAXES/FEES"
                    },
                    {
                        "taxAmount": {
                            "unit": "USD",
                            "value": 0.51
                        },
                        "taxCategory": "CARGO POR FRANQUICIA (NET)"
                    },
                    {
                        "taxAmount": {
                            "unit": "USD",
                            "value": 3.15
                        },
                        "taxCategory": "IVU ESTATAL"
                    },
                    {
                        "taxAmount": {
                            "unit": "USD",
                            "value": 0.30
                        },
                        "taxCategory": "IVU MUNICIPAL"
                    },
                    {
                        "taxAmount": {
                            "unit": "USD",
                            "value": 0.08
                        },
                        "taxCategory": "CARGO FCC POR SUSCRIPTOR  DE CABLE"
                    },
                    {
                        "taxAmount": {
                            "unit": "USD",
                            "value": 0.50
                        },
                        "taxCategory": "CARGO POR SERVICIO DE 911"
                    },
                    {
                        "taxAmount": {
                            "unit": "USD",
                            "value": 0.11
                        },
                        "taxCategory": "CARGO LOCAL DE SERVICIO UNIVERSAL"
                    },
                    {
                        "taxAmount": {
                            "unit": "USD",
                            "value": 0.58
                        },
                        "taxCategory": "CARGO SERVICIO UNIVERSAL INTERESTATAL"
                    }
                ]
            }
        },
        {
            "name": "ProjectedBalance",
            "extendedPrice": {
                "taxIncludedAmount": {
                    "unit": "USD",
                    "value": 0.00
                }
            }
        }
    ],
    "note": [
        {
            "text": "SF",
            "@type": "OrderReasonCode"
        },
        {
            "text": "SIN",
            "@type": "CampaignCode"
        },
        {
            "text": "00918424400185",
            "@type": "addressNo"
        },
        {
            "text": "SelfInstall",
            "@type": "InstallationType"
        },
        {
            "text": "9395455982",
            "@type": "TelephoneNumberId"
        },
        {
            "text": "00000000000007710001",
            "@type": "JobId"
        },
        {
            "text": "3333",
            "@type": "Technician"
        },
        {
            "text": "00000",
            "@type": "JobNumber"
        },
        {
            "text": "SF",
            "@type": "JobType"
        }
    ],
    "type": "Quote"
}

Request Body for PR TechnicianVisit

Note:

Expected values for Installation scope are given below

Campaign	Reason	Job Type	Description Job	Technology
ECO	E1	FN	FTTH INSTALL	Fiber
ECO	E1	FS	FIBER RESTART	Fiber
ECO	E1	FC	FIBER SERVICE CHG	Fiber
ECO	E1	HC	HSD RECONNECT	Coax
ECO	E1	HN	HSD NEW CONNECT	Coax
ECO	E1	HR	HSD RESTART	Coax
ECO	E1	UH	HSD UPGRADE	Coax
ECO	E1	NC	NEW CONNECT	Coax
ECO	E1	RC	RECONNECTS	Coax
ECO	E1	RS	RESTART SERVICE	Coax
ECO	E1	DN	DOWNGRADE	Coax
ECO	E1	UP	UPGRADE	Coax

1.For TechnicianVisit need to pass "InstallationType" = "TechnicianVisit".

2.requestedQuoteCompletionDate should be the next day.

{
    "category": "RES",
    "instantSyncQuote": true,
    "requestedQuoteCompletionDate": "2023-01-25T12:45:12.028-04:00",
    "quoteItem": [
        {
            "id": "F7B3I",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "RV3BC",
                "isBundle": true,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "CV"
                    }
                ]
            },
            "@type": "Package"
        },
        {
            "id": "F7B3I",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "FJ43X",
                "isBundle": true,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "HS"
                    }
                ]
            },
            "@type": "Package"
        },
        {
            "id": "F7B3I",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "FW4US",
                "isBundle": true,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "TD"
                    }
                ]
            },
            "@type": "Package"
        },
        {
            "id": "F7B3I",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "FFIPT",
                "isBundle": true,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "CV"
                    }
                ]
            },
            "@type": "Package"
        },
        {
            "id": "F7B3I",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "FFONT",
                "isBundle": true,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "HS"
                    }
                ]
            },
            "@type": "Package"
        },
        {
            "id": "F7B3I",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "ZY101",
                "isBundle": true,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "HS"
                    }
                ]
            },
            "@type": "Package"
        },
        {
            "id": "RZ020",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "RZ020",
                "isBundle": false
            },
            "@type": "AddOnProduct"
        },
        {
            "id": "FRRUS",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "FRRUS",
                "isBundle": false,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "TD"
                    }
                ]
            },
            "@type": "CallTypeProduct"
        },
        {
            "id": "ZMPBI",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "ZMPBI",
                "isBundle": false,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "NU"
                    }
                ]
            },
            "@type": "AddOnProduct"
        },
        {
            "id": "0MINS",
            "quantity": 1,
            "action": "add",
            "product": {
                "id": "0MINS",
                "isBundle": false,
                "@type": "Product",
                "productCharacteristic": [
                    {
                        "name": "ServiceType",
                        "valueType": "string",
                        "value": "NU"
                    }
                ]
            },
            "@type": "AddOnProduct"
        }
    ],
    "note": [
        {
            "text": "E1",
            "@type": "OrderReasonCode"
        },
        {
            "text": "ECO",
            "@type": "CampaignCode"
        },
        {
            "text": "00918424400185",
            "@type": "addressNo"
        },
        {
            "text": "TechnicianVisit",
            "@type": "InstallationType"
        }
    ],
    "relatedParty": [
        {
            "role": "Buyer Contact",
            "id": "1901506139847",
            "@referredType": "Customer"
        },
        {
            "role": "Sales Representative",
            "id": "54321",
            "@referredType": "SalesRepresentative"
        }
    ],
    "@type": "Quote"
}

Response Body for PR TechnicianVisit